“We make a living by what we get, but we make a life by what we give” – Winston Churchill

Welcome to SHA Fundraising

For more than a decade, Smart Health Australia has been making a difference to Australian organisations and the lives of people through professional telephone fundraising services. In partnership with some of Australia’s most high profile and respected charities and not-for-profit organisations, for more than a decade, SHA has boasted one of the finest assembled teams of senior fundraising professionals under one roof...well two rooves to be exact due to our recent expansion. We’ve earned a reputation for integrity, creativity, transparency, superior strategy, insightful analysis service and unparalleled results.

We’re a team of award winning, ethical fundraisers with the talent, expertise, passion, innovation and integrity to help our client partners achieve and exceed their annual revenue and donor file growth objectives through best practice business processes.

SHA’s Mission Our mission is to enable charities and not-for-profit organisations realise their fundraising, marketing and membership potential. We achieve this by designing, managing and tailoring telephone-based fundraising and marketing campaigns that consistently provide the best return on investment in the industry, all the while enhancing client-donor relations.
SHA’s Philosophy At SHA, we believe in fostering strong, collaborative partnerships with our clients, which is a quality that sets us apart in the fundraising arena.

We believe in managing every campaign with the utmost professionalism and the highest ethical standards. SHA espouses the values of our clients and works in partnership with them, always striving to represent our client charities with a genuine sense of pride, respect and esteem.

We partner with our clients to develop programs with lasting value. SHA services are designed to acquire new donors, retain them over many years, and increase their loyalty. Building, nurturing and maintaining strong, enduring relationships is at the heart of what we do and the key to our partner’s fundraising success.

Secrets of our Success...Shhhhhhhhhhhhhhhhhh

SHA’s success in achieving these goals can be measured not only by the number and calibre of not-for-profit organisations and charities that have adopted SHA as their fundraising agency of choice, but more importantly by the vast increase in revenues and supporters SHA’s client partners have enjoyed across the board.

Your reputation is our reputation is far more than a slogan; it’s the philosophy that has underpinned SHA since its inception. As representatives of some of Australia’s leading charities, we have an enormous responsibility to our client partners and to the people who support them through our work. Integrity means acting at all times with professionalism, empathy and affording respect to all those with whom we come into contact.

SHA could not have maximised the income for our charity and not-for-profit partners without being a successful company. Each one of the 180 plus men and women who make up SHA’s talented and dedicated workforce share our core values of ethics and commitment to make a difference.

Why SHA is the only choice for your charity? We're focused. Telephone fundraising for charitable and not-for-profit organisations is our raison purpose, passion and priority. We're effective. Our approach improves net revenue, donor pools and fundraising financial ratios exponentially. We're passionate. We love our work and couldn’t dream of doing anything more rewarding. We’re sticklers...so you don't have to be. In fact, SHA’s client service imperative is for you to enjoy complete confidence and peace of mind about all your fundraising needs.

--Your reputation is our reputation--

To discuss how SHA can help your charity or not-for-profit raise more money to spend on the vital work you do in the community, please call our General Manager, Michael, on +61 3 8554 6100.